Privacy Policy

Privacy policy and personal information statement

Unless otherwise stated, this "Declaration" applies to all members and subsidiaries of GCASCO LLC (from now on collectively referred to as the "Group"). In the text, "we" (as the case may be) refers to the relevant group member institution. This statement applies to and is published on all our websites. Please note that this statement does not require prior notice; It may be revised from time to time, and you should check our website regularly for the latest version. If you need any assistance or support, you should call offices. If there is any inconsistency between the English and other language versions, the English version shall prevail.

Privacy policy statement

Our commitment

We are committed to the proper handling of personal data to protect the privacy of our customers. We will ensure that all policies and codes of practice adopted by us, our affiliates, or related companies and agents regarding the collection, use, retention, disclosure, transfer, security, and access of personal data comply with China's Personal Information Protection Law (PIPL), the Cybersecurity Law of the People's Republic of China (CSL) and the Data Security Law of the People's Republic of China (DSL). If any of our operations must comply with other privacy laws outside China, this statement will also apply as long as it does not contravene the relevant local regulations.

Collection of personal data

We may occasionally ask you to provide personal data, including but not restricted to your name, gender, age, birth date, identification document number or a copy thereof, telephone number, fax number, Residential address, or proof thereof, email address, bank account numbers, etc. You can choose whether to provide some of the information mentioned above (and the provision of information is your voluntary choice). If you decline to provide any requested information, it may prevent us from processing any application or request submitted by you, or make You may not be able to access certain content on our website, or it may prevent you from completing the things you intended to do on our website. If you are under 18, you must obtain parental or guardian consent before submitting any personal data or survey data to us.

When you agree to provide personal data or survey data to us, the personal data must be accurate, complete, and not misleading. We will not be responsible for any loss or injury in connection with or arising from inaccurate and incomplete personal data you provide.

We may automatically collect information about your use, purchase, or order of our services or products, such as call/connection time, duration, origin, destination, etc., for accurate reporting and management of your account.

Our website may also collect aggregated information about visitors, such as the number of visits and other statistics. Such information may include but is not limited to browser type and version, operating system, IP address, or domain name.

Cookies, if any, placed on any part of our website are not used to collect personal data. Cookies are small computer files that can be stored on a web user's computer to obtain configuration information and analyze web users' browsing habits. After users keep cookies, they do not need to re-register when they revisit the site. Websites often use cookies to track user preferences for website topics. You can modify the relevant Internet options or the browsing preferences of your computer system to refuse to store cookies. However, you may not be able to use or activate certain functions provided by this website. In addition, our website may block users who do not accept cookies.

To comply with relevant matters, including but not limited to legal regulation, audit regulation, assistance in training staff, improving service quality, and clarifying contracts, you may call our Accounts Department. Conversations may be recorded.

Provide accurate personal information

When you apply to use, purchase, subscribe or order any of our services or products, we may conduct which includes but is not limited to credit evaluation and verification of your personal information. We will not enter into any contract, arrangement, or warranty with you if the result of the check does not meet the requirements. In some cases, we will use commonly accepted market methods to verify the information you provide or to check our previously recorded data. In addition, you may also be required to present the original documents, such as personal identification documents or proof of address, before the relevant information can be used.

Purposes of the collected personal data

The specific purposes of your personal data are set out below.

Access and correction of data

Under regulations, you may:

Inquire whether we hold your personal data;
Access your personal data held by us;
Ask us to correct inaccurate data; and
Check our policies and codes of practice (occasionally) concerning personal data and the categories of personal data held.

If you wish to access or amend the personal data you submit to us through application forms, the internet, or other channels, or to inquire about our personal data policy and code of practice and the categories of personal data we hold about you, please do so in writing to our Data Protection Officer. We will make arrangements within 40 days of being notified. After each successful review, we may charge a reasonable processing fee. However, the handling fee will be waived if the access is for correction.

Personal data security

When we transmit your personal data over the internet, we use various encryption techniques to ensure that only those authorized by us have access to the data. However, due to the operational nature of the internet, we cannot guarantee the absolute security of data transmission. You may refer below to learn about the steps we take to protect the personal data collected through this website and avoid unlawful interference by third parties.

Internal guidelines on access to personal data

All of our employees strictly follow the Internal Guidelines on Access to Personal Data. Physical records containing personal data are kept in a locked and secure location unless in use. Access to physical or computer data by our employees is strictly controlled, each access is subject to appropriate management approval, and only "must-know" personnel are granted access to customers' personal data. When we store, use or transmit customers' personal data, we will take appropriate measures to prevent accidental or unauthorized disclosure, alteration, loss, or destruction of any personal data.

Retention of personal data

If you are our customer, the personal data you provide to us through application forms, the internet, or other means during the validity period of the service will be retained until a reasonable period after the termination of the service. Per our internal policy, we will clear unnecessary personal data existing in the system.

Personal information statement

As a customer, visitor, or user of our website, you may be required to provide us with personal data when applying for or continuing to use any of our services or products. If the personal data you provide is incomplete or inaccurate, we may not be able to provide or continue to provide the services or products you require. We will keep your data confidential at all times. Our policies and codes of practice regarding the collection, use, retention, disclosure, transfer, security, and access of personal data shall be governed by the legal regulations and this statement. We may use and retain the personal data you provide for any of the following purposes and other purposes as mutually agreed between the parties or as required by law:

To process your application for the use, purchase, subscription, or ordering of services or products and to provide services or products, to give effect to your instructions concerning transactions or other matters, and to execute your further instructions;
With your consent, use your personal data for marketing us, our affiliates or related companies and partners Partner services or products (insurance, reinsurance, banking, mortgage referral, credit card, property development, retail, securities, and investment (including, but not limited to, securities/futures brokerage services/consulting, asset management, corporate finance). We will provide you with relevant promotional materials by direct sales phone calls, emails, electronic messages, etc. We will ask you about your personal preferences regarding services or products before providing you with direct marketing materials;
To process related or connected offers provided to you in response to various services or products;
To analyze, verify or check your credit, payment, or account status in connection with the provision of services or products and to conduct credit inquiries or surveys for you and to ascertain your financial position;
To process any payment instructions, direct debit payment arrangements, or credits requested by you;
To facilitate the day-to-day operations of your account, provide customer service or collect charges for services or products owed on your account;
To comply with any applicable industry practice, or to comply with the requirements of an order issued by a government agency or regulatory authority; and
Help us prevent crime.

We may disclose and transmit personal data (in China or elsewhere) to the following parties. In addition, we may use, disclose, store, process or retain your personal data for the above purposes:

Our agents and contractors (including information technology, network, customer service, sales agents, postal companies, telecommunications service providers, marketing and direct sales agents, call centers, administrative service providers, financial service providers, computers, telecommunications, payment, or securities settlement service provider, any contractor, agent or service provider of professional or other services, data processing service provider, and contractors), any telecommunication companies and service providers for the provision of relevant services or products;
Us, our affiliates or related companies and partners;
Banks, financial organizations, credit providers, any nominees in whose name securities or other assets may be registered, our representatives or any person with whom the client deals or intends to deal or on behalf of such persons;
Collection companies, credit investigation agencies, and security agents;
Regulatory authorities, law enforcement agencies, and courts;
Our professional advisers and any other persons who owe us a duty of confidentiality; and
Any assignee, successor, or assignee of any actual or proposed assignment or assignment of our rights concerning you.

In addition, subject to your agreement with us or your consent to us (as the case may be), we may disclose (whether in China or elsewhere) to us, each of our associates or related companies or partners or transfer your personal data for market research and credit evaluation purposes, and to ensure that the personal data you provide for the above or other purposes and uses are per your agreement with us from time to time or as required by law.

If you do not wish to receive direct marketing promotional materials from us regarding telecommunications or other categories of products/services mentioned above, or do not wish us to disclose, transfer or use your personal data for the above direct marketing purposes, please email or call our offices.

Questions

If you have any questions about this statement, please contact our data protection officer by email.

Note: Once you access this website and its pages, you agree to the above terms.

If there is any inconsistency between the English and other language versions, the English version shall prevail.

Safety statement

Although the internet is not inherently a secure and reliable communication environment, users can use appropriate technologies to enhance network security. However, Internet security is not a purely "technical" issue. Common sense and general measures for the security of personal and transaction data are equally important. "Hackers" need a "portal" to invade the system, and the "portal" is often opened because users are negligent in passing confidential documents or handling confidential data such as passwords and personal identification codes so that "hackers" can take advantage. Therefore, users should be careful when handling such files and data.

To keep all personal data obtained from our website users strictly confidential, in addition to the use of firewalls and other sophisticated technical equipment, we also provide and implement other strict security measures to protect our systems, information, and data from any accident, Malicious destruction or destruction.

For any websites hyperlinked from this website, we shall not be deemed to agree, recommend, endorse, guarantee or recommend any third party or the services/products provided on those websites, nor shall we be considered to have any relationship with such third party or website. We are not responsible for the content of other websites linked to this website over which we have no control. We make no representation of the accuracy or any other aspect of such content. As a result, this disclaims any liability for any loss or compensation that may arise from the use of such content.

The transmission of email messages to us over the internet cannot be guaranteed to be completely secure. We are not responsible for any losses incurred by users when they transmit information to us via the internet or when we send information to them via the internet at the user's request. We shall not be liable for any direct, indirect, special, or consequential damages incurred by the user due to the use of this website.

General statement

Unless otherwise stated, the content of this website should not be construed as offering or soliciting the subscription of investment products by us to anyone in any region. Any products or services provided or solicited for subscription on this website are only available in areas where we are permitted to offer, and only to those permitted. We do not intend to make the information on this website available to persons located in or residing in areas where distribution is restricted.

The price of securities can be very volatile at times, and the price of any security can rise, fall, or even become worthless. Therefore, trading in securities carries the potential risk that losses may exceed profits. All information on this website is not intended to provide professional advice and should not be relied upon as a substitute for professional advice. You should seek independent professional advice when and if necessary.

We make no warranties, express or implied, about any content on this website. While care has been taken in preparing the content on this website, it is provided "as is," and we do not express or imply warranties of any kind. We make no representation that it is free from infringement, security, accuracy, completeness, timeliness, fitness for a particular purpose, continuous availability or freedom from computer viruses, "Trojan horses," "computer bugs," malware," or similar items or program warranty. We are not responsible for the continued availability of any information, materials, products, or services on this website. We may delete or change such information, materials, products, or services without notice.

Internet communications may be subject to interference, transmission delays, interruptions in transmission, or errors in data transmission. We shall not be liable for any direct, indirect, special, or consequential damages arising out of the use of or communications through this website.

We or other related parties own the trademark rights, copyrights, and other intellectual property rights in the marks, materials, and other materials in any form on this website. Such marks or materials may not be used without the written consent of us or such persons. The material contained in this website in any form is protected by copyright. Reproduction, modification, storage, reproduction, distribution, dissemination, transmission, or public display of any part of this website for any purpose is strictly prohibited without the written consent of us or other relevant parties.